Reference

idks Privacy Policy For Your Account

idks Privacy Policy explains what we collect when you open an account, verify your phone, use the lobby and connect DANA, OVO, GoPay or QRIS.

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idks idks Privacy Policy For Your Account
CONTACT PATHS

Get Privacy Help Near Account Support

A clear contact path matters when a privacy question is linked to login or wallet activity.

Account contact Use the support path shown in your account to ask about stored profile details…
Wallet reference For a DANA, OVO, GoPay or QRIS privacy question, share the transaction date and…
Access trouble If a privacy request starts with a login problem, tell us whether you are…
DATA PRACTICE

Inside idks Data Handling Steps

We handle this policy area through ordinary account operations rather than collecting extra details for their own sake.

Collection

We collect details you provide during account opening, including your phone number and verification status.

Cookies

Cookies can keep a session active, remember selected settings and help pages load in the expected order.

Account security

Phone verification is an account step before access, and device signals can help us identify unusual sign-in behaviour.

Payment records

A DANA, OVO, GoPay or QRIS reference can remain in service records so we can connect a wallet action with…

Retention

We keep account, device and transaction records only for as long as needed for account operation, security checks, dispute handling…

Your request

You may ask what personal data we hold, request a correction or ask about how a record is used.

Privacy Policy Answers For Indonesia

These Privacy Policy answers cover the account steps you are most likely to question before opening an account or connecting a local wallet. We explain why phone verification, device details, cookies and payment references appear in our records, along with the practical route for asking about access or correction. If a question concerns eligibility, access depends on local law and where local law permits.

The idks Privacy Policy covers account details, phone verification, device and browser data, cookies, wallet references and support requests. It explains why we use each category, how long records may be kept and how you can contact us about access, correction or another data question.

Phone verification links the phone number you provide with the account access step and helps us distinguish an account request from an unfamiliar sign-in. We record the verification status so we can manage access and answer account-data questions without asking you to share a password.

Yes. The Privacy Policy covers references created when you use DANA, OVO, GoPay or QRIS, as well as bank transfer and virtual account references. We use these records to match a payment event with the correct account and handle support or dispute questions.

We may record browser type, operating system, connection details and related session signals when you access the site from a phone or desktop. These details can help us investigate unusual access, keep the account path working and understand whether a problem is device-specific.

Use the support contact path shown in your account or on the idks site. State whether you want to ask what we hold or correct a detail, then provide the account phone number and relevant reference. Do not include your password, wallet PIN or full payment credentials.

We retain records for the time needed to operate the account, protect access, resolve disputes and meet applicable legal duties. The period can differ by record type, such as phone verification, cookie settings, device signals or a DANA transaction reference.

Some device and session details are needed for page operation, sign-in checks and account security. You can manage cookies in your browser, but changing cookie settings may affect saved preferences or the sign-in path. Access depends on local law and where local law permits.

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